Privacy Policy

Introduction

MR Consultancy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://mrconsultancybd.com or use our services.

Please read this privacy policy carefully. By using our website and services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect the following personal information when you use our services:

Full Name - As per your passport or NID
Email Address - For communication and account management
Phone Number - For SMS notifications and support
Passport Details - Passport number, issue/expiry dates for visa processing
Photographs - Passport-size photos for visa applications
Address Information - Current and permanent addresses
Academic Documents - For student visa applications
Financial Documents - Bank statements, solvency certificates for visa requirements

Automatically Collected Information

When you visit our website, we automatically collect certain information:

IP Address - For security and fraud prevention
Browser Type - To optimize your browsing experience
Device Information - Operating system, screen resolution
Usage Data - Pages visited, time spent, clicks
Cookies - For session management and preferences

How We Use Your Information

We use the collected information for the following purposes:

Visa Processing

To process visa applications and submit documents to embassies.

Customer Support

To communicate with you about your applications and inquiries.

Status Updates

To send SMS and email notifications about application progress.

Security

To prevent fraud, verify identity, and protect our services.

Service Improvement

To analyze usage patterns and improve our services.

Legal Compliance

To comply with legal obligations and government requests.

Data Sharing & Disclosure

We may share your information with:

Embassies & Consulates - Your documents are submitted to relevant embassies for visa processing.
Universities & Educational Institutions - For student visa applications.
Service Providers - Third-party services that help us operate (payment gateways, SMS providers, email services).
Legal Authorities - When required by law or to protect our rights.

We DO NOT sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate security measures to protect your personal information:

SSL Encryption

256-bit SSL encryption for all data transmission

Secure Storage

Encrypted database with regular backups

Access Control

Restricted access with authentication

Cookies Policy

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small files that are stored on your device.

Types of cookies we use:

Essential Cookies - Required for website functionality and login sessions
Preference Cookies - Remember your settings and preferences
Analytics Cookies - Help us understand how visitors use our website

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy:

Active Accounts - Data is retained while your account is active
Visa Applications - Records kept for 5 years after completion for legal compliance
Inactive Accounts - Data may be deleted after 2 years of inactivity
Backup Data - Retained for up to 90 days

Your Rights

You have the following rights regarding your personal data:

Right	Description
Access	Request a copy of your personal data we hold
Rectification	Request correction of inaccurate or incomplete data
Erasure	Request deletion of your personal data (subject to legal requirements)
Restriction	Request limitation of processing your data
Portability	Request transfer of your data to another organization
Objection	Object to processing of your personal data

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: info@mrconsultancybd.com

Phone: +880 1761-147690

Address: Sky View Henolux Center 3/1 Purana Paltan (4th Floor), Dhaka-1000.